No anonymous pickups
All riders must create an account and provide their name and phone number before they can request a ride. So when you accept a request, you’ll know who you’re picking up and so will we.
Substitute phone numbers
In many locations around the world, Jet uses technology that anonymizes rider and driver phone numbers to keep contact details confidential. So when you and your rider need to contact each other, your personal information stays private
In-app navigation
When riders enter their destination, you will automatically receive turn-by-turn directions in the app, so you can focus on getting there safely.
Always on the map
GPS data is logged for every trip so we know who you’re driving and where you’re going, which promotes accountability and encourages good behavior.
No change, no hassle
Fares automatically charge the rider’s payment method on file, so for most trips you can avoid using cash altogether. But if a rider pays in cash, the app automatically issues credit so you’ll never have to make change.
Driver feedback
You rate your rider after every trip. We review those ratings to ensure that everyone you pick up is as respectful as you are. Riders reported to violate our terms of service may be prevented from using Jet.
24/7 support
Our support team is always ready to respond to any questions you may have about your driving experience.
"Knowing that I'm helping keep my passengers and other drivers on the road safe assures me that I'm doing something good."
Christine, Driver from Pittsburgh*
Our specially-trained incident response teams are available around the clock to handle any urgent safety concerns that arise.
Our specially-trained incident response teams are available around the clock to handle any urgent safety concerns that arise.
The information provided on this web page is intended for informational purposes only and the features described may not be available in your country, region, or city, or with your version of the Jet app. It is subject to change and may be updated without notice.
*Image provided by Dave Issod Photography.